insurance



Removalists Insurance for Loading and Unloading.

Click on pdf to Download Certificates of Insurance:
 
Public Liability Insurance Certificate Covers personal injury & property damage


Goods in Transit Insurance Certificate Covers goods in transit, loading and unloading

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Best Removals has full Removalists Insurance.

The main purpose of us having full current insurance is for your peace of mind should anything major go wrong.We have insurance for unloading and loading it covers you if anything major goes wrong.

 

Just note there is an excess of $250  and there are exclusions below.

 

Best Removals  holds transit insurance and provides coverage in the instance of:

Insurance coverage excludes:

Replacement Cover

In the instance of damage to any belongings, the items will be replaced at current market value. If the customer believes that the item should be replaced at an alternate value, the responsibility lies with the customer to provide reasonable evidence in the form of a recent receipt or valuation of this item

How to make a claim:

Notify of damage, destruction or loss of items within 24 hours off moving date in writing . This notification can be sent to Carefulmoversbookings@gmail.com Within this notification a description of the damage in question should be provided, supported by any photographs of the damage where possible

Best Removals or the Insurance agency reserves the right to assess the damage to the item. If needed, this will be requested to the customer and a suitable time agreed.

To establish market value, the customer needs to provide either:

Best Removals also reserves the right to seek quotations for the repair of damage or replacement of the item from our preferred suppliers if necessary and replace or fix the item.

In order to resolve any claims within a reasonable time, the supply of any additional information must be within 21 days of the original

 

These are the things not covered by Best Removals Insurance.

  1. Natural Stone or stone statues or Ceramic Pot Plants.
  2. Solid marble or slate furniture such as solid marble dining tables or slate in pool tables.
  3. Appliance failure were no evidence off external damage.
  4. Fish Tanks.
  5. If the access is sufficiently bad that damage to furniture is probable or unavoidable our removalist will inform you before moving these items and they will not be covered.
  6. We do not offer coverage for items that are poorly made or in bad condition. We do not cover IKEA or other furniture that easily falls apart.
  7. Items that are damaged while being carried over uneven, difficult or steep terrain may not be covered.
  8. Items that are requested to be moved over balconies are moved at the customer’s own risk and not covered.

 

The combination of his experience in the industry and our attention to detail we can offer you the safest experience.